These terms cover the use of stattonflow.com and the Statton Flow client portal. Statton Flow is a sole proprietorship owned by Issa Fard, based in Calgary, Alberta. Using this site or the portal means you accept these terms. The specific work we do for you is governed by the written scope and price we agree separately; where that agreement and these terms disagree, that agreement wins.
Statton Flow builds and runs custom automations for service businesses — things like quoting, lead response, follow-ups, reporting and payroll documents. Each engagement has its own agreed scope, build fee and monthly fee.
Your business data stays yours. You give Statton Flow permission to access, process and store it only as far as needed to build, run and support your automation. You confirm you have the right to give us the data you give us, including any contact lists, and that using it for the purposes you have asked for is lawful.
Where an automation sends email or texts on your behalf, you are the sender in the eyes of the law. You are responsible for having the consent that Canada's anti-spam legislation (CASL) requires. We build in unsubscribe handling and will not knowingly send on your behalf without it.
Some automations we build connect to accounts you own — for example your YouTube channel, your Google Drive or your Google Sheets. You authorise each connection yourself, and you can withdraw it at any time from your own account settings; for Google that is myaccount.google.com/permissions. Withdrawing a connection immediately stops the parts of your automation that depend on it, and we are not responsible for work not carried out while a connection is revoked.
You are responsible for having the right to connect the accounts you connect, and for making sure the content we post on your behalf is yours to post and does not break the rules of the platform it is posted to. For YouTube that means the YouTube Terms of Service and Community Guidelines. We will not knowingly post content that breaks them, and we may refuse or stop posting content we believe does.
What we do with the data reached through those connections, who it is shared with and how long it is kept, is set out in our Privacy Policy.
The portal is a reporting view, refreshed on a schedule. Numbers can lag the underlying system and are provided for information. Do not rely on the portal alone for payroll, tax, invoicing or legal filings. Where a figure matters, check the source document.
We do not guarantee any particular business result — leads, revenue, bookings, rankings, views or reply rates. We do not guarantee that third-party platforms (Google, Meta, Make, Twilio, Convex, Hostinger, YouTube and others) will stay available, keep their pricing, or keep their rules unchanged. We do not guarantee uninterrupted or error-free service. Automations can break when a platform changes; our job is to fix them promptly, which is what the monthly fee covers.
You own your data, your accounts and the content you supply. Statton Flow owns the code, templates, prompts and methods used to build your automation, including anything reused across clients. While you are a client you have a licence to use everything we built for you.
If you paid a build fee for a system and we told you in writing that you own it, that system is yours to keep when the engagement ends. We will hand over what runs it and transfer it to your own accounts, once your account is paid up. Everything else — anything covered only by the monthly plan, and any Statton Flow template or method reused across clients — stays with Statton Flow and stops when the plan stops.
You can cancel at any time; Statton Flow can also end a monthly plan by telling you in writing. Access runs to the end of the period you have paid for. At that point we disable portal logins and stop the automations, and on request give you a copy of your data within 30 days. After that, data is deleted on the schedule in the Privacy Policy.
To the fullest extent the law allows, Statton Flow's total liability for any claim connected to the service is limited to the fees you paid in the 3 months before the claim arose. We are not liable for indirect or consequential losses, including lost profits, lost business or lost data. Nothing here limits liability that cannot be limited by law.
Each of us will keep the other's non-public business information confidential and use it only for this engagement. Statton Flow may mention that you are a client and describe results in general terms, but will not publish your figures, screenshots or name in marketing without your permission.
These terms are governed by the laws of Alberta and the applicable laws of Canada, and the courts of Alberta have jurisdiction.
We may update these terms. The date at the top changes, and we tell clients directly about anything that materially affects an active engagement.
Questions: issa@stattonflow.com.